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You have enough spectrum, address call drops: Ravi Shankar Prasad to telcos

Doing some plain speaking on call drops, Telecom Minister Ravi Shankar Prasad today asked mobile operators to walk the extra mile to reinforce their systems as they have enough spectrum to provide...

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Indian govt orders special audit of mobile networks to check call drops

Expressing “serious concern” over the problem of frequent call drops, government on Tuesday ordered a special audit of mobile networks and said regulator Telecom Regulatory Authority of India (TRAI)...

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DoT to take up special audit of telcos on call drops: Ravi Shankar Prasad

The Department of Telecom will undertake special audit to assess the coverage and quality of service of all mobile operators in the metro cities to assess the gravity of problem to call drops. “The...

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Telecom operators committed to work with government on call drops

Indian telecom operators said they are committed to work with the government on tackling the problem of call drops and are keen to undertake the joint exercise with the Telecom Enforcement, Resource...

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Telcos submits action taken report on reducing call drops to DoT

To curb the menace of call drops, telecom operators have started taking steps such as adopting in-building solutions, installation of more sites as well as augmenting the radio frequency resources. The...

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Telecom department to approach TRAI to suggest action on call drops

In order to address the menace of call drops, Department of Telecom (DoT) will soon approach TRAI for further action to be taken on the issue and present the data it received through special audit...

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Uniform national tower policy needed to address call drops: Telcos

Aiming to address the problem of call drops in the country, telecom operators have demanded uniform guidelines for cell sites and right of way (RoW) across telecom circles in India. “There should be a...

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Call drops not good for financial inclusion: SBI chairman

SBI chairman Arundhati Bhattacharya today joined the debate on frequent call drops, citing a personal experience of not being able to get seamless connectivity while driving along Marine Drive, and...

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Concerns raised over TRAI’s call drop compensation rules

Experts have raised concerns over the implementation of telecom regulator TRAI‘s new rules regarding the compensation to consumers for call drops. Under the rule, mobile users will get a compensation...

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Telecom companies threaten to hike mobile tariffs if forced to compensate Re...

Upping the ante against TRAI‘s regulation on call drops, telecom operators yesterday warned that mobile tariff will go up if they are forced to pay compensation for dropped calls. The operators have...

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TRAI rejects telecom operators’ demand to withdraw call drop regulations

Sector regulator TRAI has rejected demand of telecom operators to withdraw the order mandating compensation to customers for up to three call drops in a day. Telecom operators, through their respective...

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TRAI brushes aside claims that call drop compensation will have huge...

Telecom regulator TRAI has refuted claims by mobile operators that call drop compensation will have huge financial implications for them and may not be technically possible to implement. In a statement...

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Telecom companies losing money due to call drops: Bharti VC Akhil Gupta

Call drop is not only a loss for consumers but also for telecom operators as they invest thousands of crores in buying spectrum but are unable to use it for delivering services due to lack of mobile...

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Telecom companies must ensure that their services are good: Ravi Shankar Prasad

Asking mobile operators to improve infrastructure and address the call drop issue, Telecom Minister Ravi Shankar Prasad today said providing good quality services is “their responsibility and they...

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Ravi Shankar Prasad to remain tough on the call drops issue

Calling for a balance between business growth and consumer interest, telecom minister Ravi Shankar Prasad today said he will remain tough on the issue of service quality of telecom companies. “While I...

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Telecom Operators move on to fixing “real issues” after SC strikes down...

The Director general of the Cellular Operators' Association of India is keen on fixing the real issues -- like having more cell towers, affordable spectrum and working with the local authorities to get...

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Call drop complaints reduce by 8% in last 10 months: Manoj Sinha

A Department of Telecom survey through automated calls has found around 8 percent reduction in call drop complaints over the last 10 months, telecom minister Manoj Sinha informed the Rajya Sabha. “TSPs...

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DoT to meet telcos, regulator on call drops on January 10

Concerned about the deteriorating call drop situation, the Department of Telecom (DoT) will meet service providers on January 10 to discuss the burning issue as also the new service quality norms that...

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Telecom companies can’t give excuses for rising call drops: DoT

In a stern message to telecom operators, DoT today said the industry can’t give excuses like problems in installing mobile towers for rising call drops and asked them to get their act together to...

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Telcos commit over Rs 74,000 crore to curb call drops: Telecom Secretary

Leading telecom operators, including Bharti Airtel and Reliance Jio, have committed to investing over Rs 74,000 crore to upgrade and expand their infrastructure to address the issue of call drops,...

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