Telecom companies must ensure that their services are good: Ravi Shankar Prasad
Asking mobile operators to improve infrastructure and address the call drop issue, Telecom Minister Ravi Shankar Prasad today said providing good quality services is “their responsibility and they...
View ArticleRavi Shankar Prasad to remain tough on the call drops issue
Calling for a balance between business growth and consumer interest, telecom minister Ravi Shankar Prasad today said he will remain tough on the issue of service quality of telecom companies. “While I...
View ArticleTelecom Operators move on to fixing “real issues” after SC strikes down...
Telecom operators under their umbrella association heaved a sigh of relief on Wednesday with the Supreme Court striking down the watchdog’s order to compensate subscribers for call drops, and said the...
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Call drop complaints reduce by 8% in last 10 months: Manoj Sinha
A Department of Telecom survey through automated calls has found around 8 percent reduction in call drop complaints over the last 10 months, telecom minister Manoj Sinha informed the Rajya Sabha. “TSPs...
View ArticleDoT to meet telcos, regulator on call drops on January 10
Concerned about the deteriorating call drop situation, the Department of Telecom (DoT) will meet service providers on January 10 to discuss the burning issue as also the new service quality norms that...
View ArticleTelecom companies can’t give excuses for rising call drops: DoT
In a stern message to telecom operators, DoT today said the industry can’t give excuses like problems in installing mobile towers for rising call drops and asked them to get their act together to...
View ArticleTelcos commit over Rs 74,000 crore to curb call drops: Telecom Secretary
Leading telecom operators, including Bharti Airtel and Reliance Jio, have committed to investing over Rs 74,000 crore to upgrade and expand their infrastructure to address the issue of call drops,...
View ArticleShowcause notices issued to telcos on call drops: TRAI Chief
Some telecom operators have been asked to respond by end of this week to the showcause notices for their failure to meet the new service quality norms on call drops, sector regulator TRAI said today....
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Vodafone and Idea Cellular fall marginally short of COAI call drop norms,...
The Cellular Operators Association of India (COAI) has stated that Vodafone India and Idea Cellular have fallen marginally short of call drop norms set for cellular operators in India. The association...
View ArticleCall drop: TRAI sets new quality norms for 4G networks
Telecom regulator today released new parameters for assessing call quality on the 4G network with a view to checking problems like voice mute faced by customers. The Telecom Regulatory Authority of...
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